Returns & Exchanges
At THQ, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure all home goods are returned in their original packaging and unassembled condition to qualify for processing.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
- 2.Pack Your Items
Carefully repackage your items in their original boxes, including all protective padding and hardware, to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.
