Frequently Asked Questions
Everything you need to know about your THQ home shopping experience.
What is the standard shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-10 business days. Large furniture items may require additional time for specialized freight handling.
Do you offer a warranty on your home products?
Yes, all THQ products come with a 1-year limited warranty covering manufacturing defects. We stand behind the quality of our craftsmanship to ensure your home stays beautiful.
What is your return policy if I am not satisfied?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for return unless they arrive damaged.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also track your status directly through your THQ account dashboard.
Are your materials sustainably sourced?
At THQ, we prioritize sustainability. We partner with suppliers who use responsibly sourced wood, recycled textiles, and eco-friendly manufacturing processes whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.